FAQs

1. How long does shipping take?

Shipping times may vary depending on your location. Generally, it takes between 3-7 business days for domestic orders and 7-14 business days for international orders. Please note that these are estimated delivery times and delays may occur due to unforeseen circumstances.

2. What is the return policy?

We have a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving your item. Please make sure the item is in its original condition, unused, and with all tags and packaging intact. To initiate a return, contact our customer support team at info@photo-shop.store

 3. How do I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the courier's website.

4. Can I cancel or change my order?

If you need to cancel or make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled or modified.

5. Do you offer international shipping?

Yes, we offer international shipping to select countries. The shipping cost and delivery time may vary depending on the destination. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the customer.

6. How do I contact customer support?

You can reach our customer support team by email at info@g-fitness.co or by phone at 0476358727. We are available Monday to Friday, from 9am to 5pm (GMT+10).

7. Are the ProFlex Resistance Bands suitable for all fitness levels?

Yes, the ProFlex Resistance Bands Set is designed to be suitable for all fitness levels. The set includes multiple resistance levels that can be easily adjusted to match your strength and fitness goals.

8. Can I use the resistance bands for physical therapy?

Yes, the ProFlex Resistance Bands can be used for physical therapy exercises. They provide a low-impact and versatile way to strengthen muscles, improve flexibility, and aid in rehabilitation.

9. Are the resistance bands durable?

Yes, the ProFlex Resistance Bands are made from high-quality materials that are designed to withstand regular use and provide long-lasting durability. However, it is important to follow the proper care and maintenance instructions to ensure their longevity.

10. Do the resistance bands come with a warranty?

Yes, the ProFlex Resistance Bands Set comes with a 1-year warranty. If you encounter any issues with the bands within the warranty period, please contact our customer support team for assistance.